We've compiled many of the questions people often ask us about VIDERO Signage.
If you don't see your question in the list, feel free to ask us directly. We'd be happy to take the time to address your concerns.
Does VIDERO Signage really improve sales?
YES, it does. Better product information makes any product more attractive. And the product or service information is displayed right at the point of interest, so there's no risk that sales staff will misinterpret existing information. Support your salespeople and consultants with the information they need.
Does a digital sign really produce a more intense customer experience?
YES, since customers feel like they are being addressed directly. Product and service information is communicated in optimal quality and impact at all times.
Can VIDERO Signage help me get more out of my advertising and marketing budget?
YES. You'll be targeting customers and customer groups more accurately. Send your advertising message to the department where it belongs. Capture your customers' attention while they're in the right frame of mind.
Will I get to benefit from future enhancements without expensive update contracts?
YES. One of the pillars of the VIDERO Signage concept is in-depth content maintenance. That's why our service contracts cover not only hardware monitoring and servicing, but also automatic program updates. Digital signage systems can only be optimally utilized and managed if they remain up-to-date. The VIDERO server enables you to fully manage and monitor your displays.
Is it true that VIDERO Signage supports all digital media formats?
YES. VIDERO supports all common data formats: video, images, text, PDF, animations, music, RSS feeds. Incompatible files are converted as needed when uploaded to the system.
Is VIDERO Signage interactive? Does VIDERO support RFID, touchscreens or webcams?
YES. All our monitor units can be equipped with EAN scanners, RFID scanners and touch-sensitive surfaces. Customers can thus retrieve any information they need at any time. Articles are shown automatically.
Does VIDERO Signage solve the problem of different aspect ratios and screen resolutions?
YES. With VIDERO, you don't have to worry about different resolutions. VIDERO 3.0 is the perfect tool for composing your shows or programs without fretting over the screen resolution. VIDERO 3.0 automatically scales content WITHOUT any loss in quality. You simply select an aspect ratio (4:3, 16:9, et cetera, landscape or portrait) and VIDERO will adjust automatically. This saves you time and energy that is better spent on the actual content.
Can I manage all my outlets centrally or locally with VIDERO 3.0?
YES. VIDERO can be used both locally and centrally so you can update any content you wish individually or globally. VIDERO's intelligent distribution management system ensures that all your content will remain available on demand.
Does VIDERO Signage offer adequate data protection, failure safety and comprehensive technical support with short response times?
YES. None of your displays should ever remain blank!
From the beginning, we have focused on keeping this system fail-safe. If a display can't communicate with the management system, it automatically shows backup or default content. This is the best guarantee that every display unit will always entertain your customers.
Does VIDERO 3.0 provide real-time visibility into my system's status, including active programs, server load, et cetera?
YES. With VIDERO 3.0, you can monitor all the display units on your network. All the essential information is displayed in an easy-to-understand format. The VIDERO control center keeps you informed about temperature, load, available storage capacity and screen status. It even displays the data you want to distribute.
Can I leverage existing digital content (images, web content, videos, animation or database information) in VIDERO Signage and VIDERO 3.0?
YES. Maybe you own images, animations and videos. Or maybe you just want to quickly post a PDF with vital information. Either way, VIDERO can process all standard data and data formats. From JPG, GIF, PNG and TIFF images to MPEG, DIFF or AVI videos to PowerPoint exports, keynote videos and even multipage PDF documents – they are all shown in optimum quality. Leverage content stored on servers and databases, and use VIDERO to provide all your knowledge quickly and competently.
Can I also train my employees with VIDERO Signage?
YES. Use slow or idle time to give your workers the know-how they need to provide the most professional customer service possible. Push out the latest news and crucial information to your staff before and after business hours.
Is it true that VIDERO Signage supports all digital media formats?
YES. VIDERO Signage supports all common data formats: video, images, text, PDF, animations, music, RSS feeds and much more.
Can VIDERO Signage help me get more out of my advertising and marketing budget?
YES. You'll be targeting customers and customer groups more accurately. Send your advertising message to the department where it belongs, and capture your customers' attention while they're in the right frame of mind.
Will VIDERO help me to create and update my content?
YES. VIDERO Signage is a full-service solution. We will provide comprehensive support with your system roll-out and optimal assistance in maintaining VIDERO Signage – after all, we want you to enjoy maximum impact.
Can I create multimedia presentations in VIDERO 3.0 without any programming skills?
YES. There are many different ways to make your programs more attractive in VIDERO 3.0. 3D shadows, frame functions, cropping, rotating, alpha blending (transparency) and movements are the visual highlights of any presentation.
Animated program transitions give your presentations a professional feel.
Can I manage all my outlets centrally or locally with VIDERO 3.0?
YES. VIDERO can be used both locally and centrally, so you can update any content you wish individually or globally. VIDERO's intelligent distribution management system ensures that all your content will remain available on demand or just in time.
Does VIDERO 3.0 offer a simple, powerful tool for managing my digital media?
YES. With the VIDERO 3.0 file manager, you can always keep track of the structure and quality of your data. A preview analyzes the data and provides all the essential file information (file size, quality, encoding, dimensions in pixels, etc.).
Can I incorporate the displays into my store or corporate design without any problem?
YES. The VIDERO Signage concept integrates all your screens into your store design. After all, your content can only become a message once every unit blends into its environment.
Does VIDERO 3.0 come with built-in scheduling and task management for all users?
YES. With VIDERO 3.0, you can always keep track of scheduled presentations. Perhaps you want to show the news every hour, train your workers in the mornings, or run complex sales campaigns. With the built-in TERMemo scheduler, you can easily control all these activities from the comfort of your desk.
Does VIDERO 3.0 include a full-featured content management system that enables content creation within CD-compliant layouts?
YES. VIDERO 3.0 ships with an easy-to-use content management system. Set up your CD-compliant templates, and your employees can quickly and effortlessly produce content.
Does VIDERO 3.0 also offer a complete product and shop database solution so I can automatically integrate and manage all my products?
YES. VIDERO comes with an article database for easily and quickly managing and presenting product information in CD-compliant templates. There's no faster way to get your products on screen!
Is the VIDERO Signage system continuously being enhanced to reflect the latest trends and technology?
YES. We are continuously enhancing VIDERO. Our customers are the most important factor in our future. Every experience or suggestion we get from our customers will help us ensure that VIDERO remains the leading signage system.
